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George Houston Resources Limited (GHR) assists organizations to achieve their corporate visions and objectives through integrated, strategic and solution-oriented HR consulting services using best-practice methodologies.
George Houston Resources Limited (GHR) is currently recruiting interested candidates to fill the vacant roles.
Applications are invited from interested and qualified candidates to apply for the role of Customer Service Representative at George Houston Resources Limited.
Customer Service Representative
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria. See other Jobs in Lagos
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Job Description:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service teamsales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call-handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage in custom
- Manage large amounts of incoming phone calls
- Generate sales leads
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Qualifications and Requirements:
- BSc / HND-related field from a recognized institution.
- 1-2years experience as a Customer Service Representative
- Outstanding communication and interpersonal abilities
- Age:30 years below
- Must reside in and around Ojuelegba and Its environ
iR Job Alert
Method of Application
Interested and qualified candidates should send a CVs to: talents@georgehoustonresources.com using “CUSTOMER SERVICE REPRESENTATIVE” as the subject of the mail. (Tip: Learn how to write a Professional CV).
Deadline: November 5, 2023
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